FAQ
Frequently Asked Questions
Emergency information
What can I expect at an appointment?
What happens if I am a new patient?
X-rays, blood / urine analysis, ultrasonography, MRI, endoscopy can all be performed with no delay in the same building. If you have previous examinations and tests related to your current condition, please bring those along to the consultation. Also bring any copies of letters from other doctors or recent medication. It will help us to help you.
We will discuss with you the results of your examinations and we will recommend the proper treatment. Some conditions may be faced immediately by conservative or surgical treatment. In case you need surgery requiring general anesthesia, we arrange routine or urgent transfer by quick boat, state or private air ambulance to Athens or to your preferred destination (subject to stable medical condition). In special cases a patient can be escorted.
Otherwise, depending on the results of your examinations, the nature of the medical problem and your holiday plan, we will discharge you from our clinic, refer you on to another health professional or book you for surgery. If follow-up consultation or further consultations are required, we will indicate this and the staff will let you know the date and time of your next appointment.
Do you have Imaging (x-rays, ultrasonography, CT-scan) facilities?
Ordinary x-rays, panoramic mouth views, ultrasonography , endoscopy, CT-scan, bone mass density scanner or laser imager ( digital developer ) can be performed on location.
Do you examine children at your clinic?
A Pediatrician is immediately available if needed.
What happens if I need an intramuscular or intravenous injection?
Steroids and local anesthesia injections are administered by Doctors and anti-inflammators / antibiotics by an experienced nurse under our supervision.
What if I need Anesthetic?
All other procedures requiring general anesthesia are transferred to Athens or back to patient’s destination, to be admitted at a General Hospital.
What happens if I need a prescription?
If you have already been taking drugs prescribed by your home doctor, please bring them with you for clarification or possible drug interactions and correlations with the new condition.
Insurance and Billing
Our Medical Centre accepts most of the internationally recognized Insurance companies with affiliate.
If this is not your case, or if you have no insurance coverage then you will be expected to pay the bill in cash or credit card at the end of consultation. The original receipt, the signed copy of the credit card bill, the medical report in English and the results of tests performed are given to you in order to be delivered to your private or state insurance for reimbursement.
An estimate of consultation fees and costs, investigations or surgery are available on request.
Do I need referral?
If you have private insurance with an affiliate, the referral can be sent from your insurance company to us by fax or e-mail. We suggest that you contact your insurance in order to obtain this referral before your visit to our offices.
If you don’t have an insurance coverage, feel free to come to our Medical Centre. The billing procedure is as explained above.
Do you have parking facilities?
Free Parking is available in front and around the Medical Centre.
